Polar UA039-A U-Series 20kg Countertop Ice Machine with UVC | 4kg Bin 10A

Deliver crystal-clear, hygienic ice cubes, eliminate microbiological contamination, and streamline beverage service with the Polar UA039-A U-Series 20kg Commercial Countertop Ice Machine with UVC. Purpose-engineered for Australian boutique cafes, cocktail bars, hotel executive lounges, office staffrooms, medical reception clinics, dental suites, and hospitality catering passes, this compact 380 mm wide benchtop ice maker produces up to 20 kg of bullet-shaped ice cubes every 24 hours, storing up to 4 kg of ready-to-serve ice in its integrated insulated bin.

Dual UVC Sterilisation for Maximum Food Safety & Hygiene

Ice machines are notoriously vulnerable to biofilm formation, airborne yeast, and bacterial slime. The Polar U-Series directly solves this contamination risk by integrating dual UVC sterilisation functions. One UVC module targets the incoming water supply line to neutralise waterborne pathogens prior to freezing, while a second dedicated UVC emitter continuously sanitises the internal 4 kg storage bin. This automated dual-barrier system significantly retards bacteria and mould proliferation, ensuring food safety compliance and protecting guests and patrons.

High-Output 20kg Daily Production with Rapid Bullet Ice Cycle

Running short of ice during peak lunch and cocktail hours disrupts front-of-house operations. The Polar UA039-A delivers an impressive 20 kg daily ice-making capacity, freezing rounded, hollow-core bullet ice cubes (approx.40 x 27 mm). The unique bullet shape provides a large surface area for rapid drink chilling while melting slowly enough to avoid over-diluting premium spirits, cold-pressed juices, and soft drinks. An insulated 4 kg storage bin ensures baristas and mixologists have an immediate supply on hand during service rushes.

Solid Protective Door & Automated Self-Clean Cycle

Operator safety and cross-contamination control are central to the U-Series design. The unit is fitted with a robust solid front-access door that blocks ambient kitchen dust, airborne grease, and contaminants from entering the bin while completely shielding staff from direct exposure to internal UVC light waves. For effortless routine maintenance, an automated self-clean cycle flushes out scale and residues at the touch of a button, keeping the internal freezing fingers pristine and maintaining fresh, taste-free ice quality.

Commercial Stainless Steel Chassis & Intuitive Digital Controls

Designed to withstand demanding front-of-house hospitality environments, the UA039-A is encased in heavy-duty, easy-clean commercial stainless steel. Its intuitive digital control panel with illuminated LED status indicators alerts staff instantly when the water supply is low, when the ice bin is full, or when a self-cleaning cycle is running. Measuring just 590(H) x 380(W) x 477(D) mm with a dry net weight of 25.4 kg, it occupies minimal counter space on crowded back-bars or beverage stations.

Eco-Friendly R600a Refrigerant on a Standard 10A Australian Circuit

The Polar UA039-A operates using eco-friendly natural R600a hydrocarbon refrigerant with an ultra-low Global Warming Potential (GWP of 3) and zero Ozone Depletion Potential (ODP). Engineered for efficient single-phase 220–240V power, the unit comes factory-fitted with a standard Australian 10 Amp 3-pin plug and lead. Certified under the Australian GEMS energy registry (Registration Number:176214), it includes a complete installation connection kit and a food-safe ice scoop, supported by a comprehensive 1 Year Parts and Labour Warranty.

Key Features & Benefits

• High Daily Ice Output (Up to 20kg/24h): Produces high volumes of rounded bullet ice to keep up with steady cafe, bar, and office demand.

• Dual UVC Sterilisation: Independent UVC treatments on incoming water and internal bin air prevent bacterial growth and mould.

• 4kg Insulated Ice Storage Bin: Keeps a ready-to-use reserve of ice chilled and ready for immediate dispensing.

• Optimal Bullet Ice Profile (Approx. 40x27mm): Hollow-core cylindrical shape delivers rapid conductive drink chilling without quick dilution.

• One-Touch Automated Self-Clean: Built-in cleaning program simplifies sanitisation and prevents internal mineral scaling.

• Solid Stainless Front Door: Blocks external airborne contaminants and safeguards operators from internal UVC exposure.

• Commercial Stainless Steel Exterior: Durable, wipe-clean finish resists cosmetic scratches and corrosion.

• Intuitive Digital Interface: External LED indicators alert staff to bin-full, water-empty, and cleaning statuses at a glance.

• Complete Installation Pack Included: Supplied with food-safe ice scoop, commercial water inlet hose, and drainage lines.

• Low-GWP Natural Refrigerant (R600a): Eco-conscious hydrocarbon system delivers quiet, efficient freezing performance.

• Standard Australian 10A Plug Setup: Plugs straight into standard 240V commercial power points with no electrician required.

• 1 Year Commercial Warranty: Backed by 1 Year Parts and Labour commercial warranty protection across Australia.

Technical Specifications

Critical Water Quality & Filtration Notice

Commercial ice machines freeze pure water first, leaving dissolved minerals behind to coat internal sensors, water channels, and freezing evaporator fingers:

• Hard & Medium Water Risk: In hard and medium water areas across Australia, untreated mineral scale will quickly encrust internal components, reducing ice harvesting capacity and causing early compressor failure. Mineral scale and limescale damage are not covered under warranty.

• Mandatory Water Filtration: It is strongly recommended to install an approved commercial water filter system (sediment and scale inhibitor) on the cold-water inlet line. A dedicated filter prevents scale accumulation, protects the dual UVC quartz sleeves, and ensures crystal-clear, taint-free ice cubes.

Daily Care, Cleaning & Maintenance Guidelines

To maintain UVC sterilisation performance, preserve mechanical efficiency, and satisfy health inspection regulations:

1. Power Isolation: Always switch off the digital controller, turn off the wall outlet switch, and disconnect the 10A power plug before undertaking deep manual sanitisation or mechanical cleaning.

2. Weekly Bin & Scoop Sanitisation: Empty remaining ice from the 4 kg storage bin. Wipe down the interior food-grade liner, door seals, and the supplied plastic ice scoop using warm water and an approved commercial food-safe sanitiser. Never use steel wool, abrasive scouring pads, or harsh bleach that could damage internal plastics.

3. Running the Self-Clean Cycle: Run the built-in automated self-cleaning cycle bi-weekly or monthly (depending on water hardness and venue turnover) using an approved commercial ice machine descaling solution to flush the internal water sump and freezing grid.

4. UVC Lamp Inspection: Wipe the protective quartz glass sleeves of the UVC emitters gently with a soft microfibre cloth dampened with isopropyl alcohol to prevent mineral film build up from blocking germicidal light output.

5. Condenser Airflow & Cleaning: Inspect the side and rear ventilation louvres monthly. Use a vacuum cleaner fitted with a soft brush attachment to remove airborne kitchen dust, lint, and grease from the cooling vents. Clear airflow prevents compressor overheating and maintains peak 20 kg daily yields.

6. Washdown Safety Precautions: Never spray the exterior stainless steel cabinet or control panel with high-pressure washdown hoses or commercial scullery pre-rinse guns. Wipe clean using a damp, well-wrung microfibre cloth only.

Countertop Installation & Operational Guidelines

The Polar UA039-A is engineered for commercial countertop placement in beverage bars, cafes, and staff prep areas:

1. Dedicated 10A Electrical Connection: The machine operates on single-phase 220–240V power and comes factory-fitted with a standard Australian 10 Amp 3-pin plug. Connect directly to an independent, dedicated commercial wall outlet. Never run commercial refrigeration units through domestic extension leads or double adaptors.

2. Countertop Levelling & Structural Support: Position the 25.4 kg unit (which weighs over 30 kg when full of water and ice) on a flat, level, water-resistant countertop capable of supporting its operating weight. Ensure the machine is completely level so water cascades evenly over the freezing fingers.

3. Gravity Drainage vs Optional Drain Pump (AF309): The standard UA039-A utilizes a gravity drainage system. The drain hose must run downward with a continuous drop from the machine's base outlet directly into a floor waste or tundish. If the drain pipe must travel upward, across long horizontal spans, or into a raised under-bench standpipe, the optional Polar AF309 drain pump kit must be installed.

4. Ventilation Clearances: Maintain at least 150 mm of unobstructed ventilation clearance around the rear and side air vents to ensure the refrigeration condenser can exhaust heat effectively. Never box the unit into tight, unventilated joinery cut outs.

5. Ambient Operating Environment: Operates most efficiently in climate-controlled indoor spaces between 10°C and 32°C. Avoid placing the unit adjacent to high-heat commercial cooking equipment (such as deep fryers, char-grills, or commercial ovens) or in direct sunlight, as excessive heat will degrade daily ice yields.

6. Acoustic Placement Consideration: Decibel ratings are recorded under standard factory test conditions. Sound output can resonate depending on surrounding room acoustics and mounting surfaces. For optimal noise reduction in quiet executive suites or medical consulting rooms, position the unit on a firm, sound-dampening surface.

Freight & Delivery Notice

Standard commercial road freight delivery is available Australia-wide to commercial business addresses with level ground access or loading docks. Due to the sensitive refrigeration circuit, internal compressor, and protective packaging, transit via commercial tail-lift transport or standard palletized logistics is standard. For deliveries to residential, home-based business, or non-commercial addresses, please contact our friendly commercial sales team prior to placing your order to obtain a customised courier quote and confirm delivery logistics.

Frequently Asked Questions

Can the Polar UA039-A plug into a standard Australian 10 Amp power point?

Yes. The unit is designed for single-phase 220–240V operation and comes pre-fitted with a standard Australian 10 Amp 3-pin plug and lead.

How does the dual UVC sterilisation feature work?

The unit features two germicidal UVC light modules. The first sanitises incoming mains water as it enters the reservoir, while the second continuously irradiates the interior storage bin air. This dual-action system destroys the DNA of bacteria, viruses, and mould spores without altering water taste or requiring harsh chemical additives.

Is internal UVC light safe for kitchen staff?

Yes. The UVC light is fully enclosed within the internal freezing cavity and bin. The solid front door completely blocks UV light emissions, ensuring zero direct light exposure for staff during service.

Does this ice machine need an external drain pump?

The unit comes standard with gravity drainage, meaning the drain line must flow downwards into a floor drain located below the machine. If your installation requires waste water to be pumped upwards or over a distance into a raised sink drain, you will need to fit the optional Polar AF309 external drain pump.

Why is a water filter necessary?

Mains water contains dissolved minerals that concentrate during the freezing cycle. In medium-to-hard water areas, these minerals form hard limescale on the freezing fingers, water level probes, and UVC quartz glass, which reduces ice production and causes premature component failure. Fitting a commercial scale-inhibiting water filter protects your equipment and ensures clear, odourless ice.

How long does it take to produce a batch of ice?

The machine produces bullet ice in short, automated cycles. The first harvest of bullet ice is typically dispensed within 10 to 15 minutes of start up, continuing until the 4 kg storage bin is filled.

What commercial warranty is provided with the Polar UA039-A?

The unit is backed by a comprehensive 1 Year Parts and Labour commercial warranty across Australia.

N.B Images are for illustrative purposes only. Specifications are subject to change without notice.