Upgrade your tea and coffee service, streamline break-room workflow, and ensure a dependable supply of boiling water with the Birko 1018010 10L Portable Commercial Hot Water Urn. Purpose-engineered for Australian corporate tearooms, boutique cafes, catering operations, mobile food trucks, training venues, clubhouses, and church halls, this compact 10-litre water boiler combines commercial-grade thermal efficiency with robust double-wall stainless steel construction to meet daily hospitality demands.
Driven by an efficient 1300W heating element running on standard Australian single-phase 240V power, the Birko 1018010 yields between 40 and 50 standard cups of piping-hot water per hour. An integrated variable mechanical thermostat allows operators to fine-tune water temperature for delicate specialty teas, instant batch coffee, or hot food rehydration. Dual front-mounted LED indicator lights provide clear visual status for active "Heating" and service-ready "Ready" cycles at a glance.
Unlike entry-level domestic kettles and basic boilers featuring exposed coils that collect unsightly mineral crust and scorch sediment, the Birko 10L urn utilises an advanced concealed element design. Positioned underneath a seamless stainless steel base plate, the element is completely isolated from direct water contact. This design prevents premature mineral scale accumulation, delivers rapid thermal recovery, and simplifies routine wiping and descaling. For long-term commercial sustainability, the heating element is fully replaceable.
Operator and patron safety is built into every detail. The urn features a polished double-walled stainless steel body that retains internal heat to minimise electricity consumption while maintaining a sleek, professional presentation. The heavy-duty composite thermoplastic base and ergonomic carry handles remain cool to the touch for safe relocation. A vented stainless steel lid incorporates a secure twist-to-lock mechanism that locks in steam and prevents hazardous splashing if the unit is bumped. Integrated boil-dry thermal protection automatically cuts power if the reservoir runs empty, preventing element burnout.
Monitoring water capacity is quick and effortless thanks to the external, high-visibility water level sight glass, allowing staff to top up the reservoir before it runs dry. Dispensing is smooth and accurate via the heavy-duty chrome-plated brass non-drip tap, preventing benchtop pooling, slip hazards, and water burns. Drawing just 1300W (approx. 5.7 Amps), the urn provides plug-and-play convenience on any standard Australian 10A commercial power point.
Compact 10-Litre Tank Capacity: Produces 40 to 50 cups per hour, sized perfectly for small office tearooms, meeting rooms, and mobile caterers.
Double-Walled Polished Stainless Steel: Insulates boiling water to reduce energy consumption and maintain external cabinet rigidity.
Concealed Heating Element: Shields the element from direct mineral scale build-up, simplifies descaling routines, and is fully replaceable.
Precision Variable Thermostat: Allows flexible temperature regulation from gentle warming up to a rolling boil.
Twist-to-Lock Vented Lid: Retains steam securely and prevents accidental lid dislodgement or hot water spills.
Boil-Dry Thermal Over-Temperature Protection: Internal safety sensor cuts power automatically if the water reservoir boils dry.
External Water Level Sight Glass: Clear visual gauge provides immediate remaining volume indication without lifting the lid.
Heavy-Duty Chrome-Plated Brass Tap: Commercial non-drip tap prevents messy drips and withstands repeated daily use.
Heat-Resistant Handles & Base: Tough composite thermoplastic fittings ensure safe, burn-free handling when moving the unit.
Dual Heating & Ready LED Indicators: High-visibility indicator lights confirm operational status instantly.
Lightweight & Portable Footprint: Weighs only 2.9 kg empty, making it ideal for event hire, function bars, and mobile caterers.
Standard Australian 10A Plug Setup: 1300W power draw operates on standard 240V single-phase commercial wall sockets.
12-Month Manufacturer Warranty: Reliable commercial-grade performance backed by 12 months parts and labour coverage.
| Feature | Specification Details |
| Model Code | 1018010 |
| Product Type | Commercial Benchtop Hot Water Urn / Portable Beverage Boiler |
| Total Capacity | 10.0 Litres |
| Hourly Output | 40 to 50 Cups / Hour |
| Element Type | Concealed Replaceable Heating Element |
| Power Output | 1300 Watts (~5.7 Amps) |
| Voltage / Frequency | 220–240V / 50Hz / Single Phase |
| Temperature Control | Variable Mechanical Thermostat Dial |
| Safety Features | Automatic Boil-Dry Cut-Out & Twist-to-Lock Vented Safety Lid |
| Tap Type | Heavy-Duty Chrome-Plated Brass Non-Drip Dispensing Tap |
| Body Construction | Double-Walled Polished Commercial Stainless Steel |
| Base & Handle Material | High-Grade Composite Thermoplastic |
| Water Level Gauge | Clear External Sight Glass Tube |
| External Dimensions | 495(H) x 324(W across handles) x 307(D incl. tap) mm |
| Body Diameter | 220 mm |
| Weight (Empty / Full) | 2.9 kg / 11.8 kg |
| Electrical Connection | Standard Australian 10A Plug & Lead Included |
| Warranty | 12 Months Parts & Labour Warranty |
To prevent mineral scale build-up, maintain heating efficiency, and ensure clean beverage flavour:
Power Down & Cool Off: At the end of trade or service, switch off the power switch, isolate the urn at the wall socket, and allow remaining water to cool to a safe handling temperature before draining or cleaning.
End-of-Day Emptying: Drain any unused water completely via the non-drip tap into a sink. Leaving standing water in the vessel overnight accelerates calcium and mineral precipitation.
Internal Chamber Washdown: Wipe out the interior stainless steel chamber with a soft microfibre cloth dampened with warm water. Because the element is concealed beneath the smooth base plate, the interior wipes clean in seconds. Never use steel wool, wire brushes, abrasive powders, or caustic chlorine-based cleaners, as these pit the stainless steel and void warranty coverage.
Sight Glass & Tap Maintenance: Periodically unscrew the sight glass top cap and flush the glass tube with warm water and a narrow tube brush to remove mineral film. Wipe down the chrome-plated brass tap with a damp cloth to prevent tea and coffee staining.
Routine Descaling Procedure: In areas with hard municipal water, calcium scale will naturally deposit on the base plate. When mineral scale appears:
Fill the urn with clean water to approximately half capacity.
Add an approved commercial food-safe citric acid descaler or a diluted white vinegar solution (approx. 1 part vinegar to 4 parts water).
Turn on the urn and bring the solution to a gentle simmer for 15 minutes.
Switch off, unplug from the wall, and allow the solution to sit for 30 minutes to dissolve calcified scale.
Drain the solution through the chrome tap, rinse the interior thoroughly three times with fresh water, and boil a fresh batch of clean water to discharge through the tap before returning to beverage service.
Electrical Safety: Never immerse the urn base, power cord, or electrical switch in water, and never spray the exterior body with a high-pressure commercial pre-rinse hose.
The Birko 1018010 is engineered for self-service drink stations and catering buffet integration:
Standard 10A Electrical Connection: The urn draws an economical 1300W (approx. 5.7 Amps) on standard single-phase 220–240V power and comes fitted with a standard Australian 10 Amp plug. It connects straight into standard commercial wall sockets without requiring dedicated circuits. Avoid using domestic extension cords or double adaptors.
Solid Countertop Positioning: Position the unit on a flat, level, sturdy, and heat-resistant commercial benchtop or catering table. Fully loaded with 10 litres of water, the urn weighs 11.8 kg; ensure the supporting surface is stable to eliminate tipping risks.
Overhead & Clearance Space: Maintain a clear vertical clearance above the urn (at least 300 mm) to allow staff to lift the lid and refill the tank comfortably without scalding themselves on escaping steam. Position the unit so the lid steam vent faces away from walls, electrical sockets, and overhead cabinetry.
Safe Traffic Flow: Place the urn well back from counter edges to eliminate the risk of patrons or staff bumping the dispensing tap. For self-service buffets, position a shallow drip tray beneath the tap spout to catch stray cup drips.
Free standard commercial road freight kerbside delivery is available Australia-wide.
Can I plug this commercial water urn into a standard 10 Amp power point?
Yes. The Birko 1018010 draws 1300W on standard 240V single-phase power (drawing around 5.7 Amps). It is supplied with a standard Australian 10 Amp plug and requires no special electrical modifications.
How many cups of hot water does this urn deliver per hour?
The unit holds 10 litres of water at full capacity and delivers an output of 40 to 50 standard 200ml cups per hour, making it suitable for boardrooms, staff lunchrooms, small events, and mobile catering setups.
What is the benefit of a concealed heating element?
Unlike exposed heating elements that submerge metal coils in the water—which causes rapid scale accumulation, burnt mineral taste, and difficult cleaning—a concealed element sits beneath a sealed stainless steel plate. This makes cleaning and descaling quick and simple, extends element working life, and keeps water tasting fresh.
What happens if the urn runs out of water while turned on?
The urn incorporates an automatic boil-dry thermal protection device. If water boils away or the unit is accidentally activated dry, the internal sensor automatically cuts electrical power to the element, preventing burn-out, structural damage, and fire hazards.
How often should I descale the water urn?
Descaling frequency depends on your local water hardness and daily volume. In soft water areas, descaling once every 2 to 3 months is generally sufficient. In hard water areas (such as regional bore water or high-mineral municipal supplies), perform a citric acid descale monthly or whenever a visible white crust forms on the base plate.
N.B Images are for illustrative purposes only. Specifications are subject to change without notice.
Upgrade your tea and coffee service, streamline break-room workflow, and ensure a dependable supply of boiling water with the Birko 1018010 10L Portable Commercial Hot Water Urn. Purpose-engineered for Australian corporate tearooms, boutique cafes, catering operations, mobile food trucks, training venues, clubhouses, and church halls, this compact 10-litre water boiler combines commercial-grade thermal efficiency with robust double-wall stainless steel construction to meet daily hospitality demands.
Driven by an efficient 1300W heating element running on standard Australian single-phase 240V power, the Birko 1018010 yields between 40 and 50 standard cups of piping-hot water per hour. An integrated variable mechanical thermostat allows operators to fine-tune water temperature for delicate specialty teas, instant batch coffee, or hot food rehydration. Dual front-mounted LED indicator lights provide clear visual status for active "Heating" and service-ready "Ready" cycles at a glance.
Unlike entry-level domestic kettles and basic boilers featuring exposed coils that collect unsightly mineral crust and scorch sediment, the Birko 10L urn utilises an advanced concealed element design. Positioned underneath a seamless stainless steel base plate, the element is completely isolated from direct water contact. This design prevents premature mineral scale accumulation, delivers rapid thermal recovery, and simplifies routine wiping and descaling. For long-term commercial sustainability, the heating element is fully replaceable.
Operator and patron safety is built into every detail. The urn features a polished double-walled stainless steel body that retains internal heat to minimise electricity consumption while maintaining a sleek, professional presentation. The heavy-duty composite thermoplastic base and ergonomic carry handles remain cool to the touch for safe relocation. A vented stainless steel lid incorporates a secure twist-to-lock mechanism that locks in steam and prevents hazardous splashing if the unit is bumped. Integrated boil-dry thermal protection automatically cuts power if the reservoir runs empty, preventing element burnout.
Monitoring water capacity is quick and effortless thanks to the external, high-visibility water level sight glass, allowing staff to top up the reservoir before it runs dry. Dispensing is smooth and accurate via the heavy-duty chrome-plated brass non-drip tap, preventing benchtop pooling, slip hazards, and water burns. Drawing just 1300W (approx. 5.7 Amps), the urn provides plug-and-play convenience on any standard Australian 10A commercial power point.
Compact 10-Litre Tank Capacity: Produces 40 to 50 cups per hour, sized perfectly for small office tearooms, meeting rooms, and mobile caterers.
Double-Walled Polished Stainless Steel: Insulates boiling water to reduce energy consumption and maintain external cabinet rigidity.
Concealed Heating Element: Shields the element from direct mineral scale build-up, simplifies descaling routines, and is fully replaceable.
Precision Variable Thermostat: Allows flexible temperature regulation from gentle warming up to a rolling boil.
Twist-to-Lock Vented Lid: Retains steam securely and prevents accidental lid dislodgement or hot water spills.
Boil-Dry Thermal Over-Temperature Protection: Internal safety sensor cuts power automatically if the water reservoir boils dry.
External Water Level Sight Glass: Clear visual gauge provides immediate remaining volume indication without lifting the lid.
Heavy-Duty Chrome-Plated Brass Tap: Commercial non-drip tap prevents messy drips and withstands repeated daily use.
Heat-Resistant Handles & Base: Tough composite thermoplastic fittings ensure safe, burn-free handling when moving the unit.
Dual Heating & Ready LED Indicators: High-visibility indicator lights confirm operational status instantly.
Lightweight & Portable Footprint: Weighs only 2.9 kg empty, making it ideal for event hire, function bars, and mobile caterers.
Standard Australian 10A Plug Setup: 1300W power draw operates on standard 240V single-phase commercial wall sockets.
12-Month Manufacturer Warranty: Reliable commercial-grade performance backed by 12 months parts and labour coverage.
| Feature | Specification Details |
| Model Code | 1018010 |
| Product Type | Commercial Benchtop Hot Water Urn / Portable Beverage Boiler |
| Total Capacity | 10.0 Litres |
| Hourly Output | 40 to 50 Cups / Hour |
| Element Type | Concealed Replaceable Heating Element |
| Power Output | 1300 Watts (~5.7 Amps) |
| Voltage / Frequency | 220–240V / 50Hz / Single Phase |
| Temperature Control | Variable Mechanical Thermostat Dial |
| Safety Features | Automatic Boil-Dry Cut-Out & Twist-to-Lock Vented Safety Lid |
| Tap Type | Heavy-Duty Chrome-Plated Brass Non-Drip Dispensing Tap |
| Body Construction | Double-Walled Polished Commercial Stainless Steel |
| Base & Handle Material | High-Grade Composite Thermoplastic |
| Water Level Gauge | Clear External Sight Glass Tube |
| External Dimensions | 495(H) x 324(W across handles) x 307(D incl. tap) mm |
| Body Diameter | 220 mm |
| Weight (Empty / Full) | 2.9 kg / 11.8 kg |
| Electrical Connection | Standard Australian 10A Plug & Lead Included |
| Warranty | 12 Months Parts & Labour Warranty |
To prevent mineral scale build-up, maintain heating efficiency, and ensure clean beverage flavour:
Power Down & Cool Off: At the end of trade or service, switch off the power switch, isolate the urn at the wall socket, and allow remaining water to cool to a safe handling temperature before draining or cleaning.
End-of-Day Emptying: Drain any unused water completely via the non-drip tap into a sink. Leaving standing water in the vessel overnight accelerates calcium and mineral precipitation.
Internal Chamber Washdown: Wipe out the interior stainless steel chamber with a soft microfibre cloth dampened with warm water. Because the element is concealed beneath the smooth base plate, the interior wipes clean in seconds. Never use steel wool, wire brushes, abrasive powders, or caustic chlorine-based cleaners, as these pit the stainless steel and void warranty coverage.
Sight Glass & Tap Maintenance: Periodically unscrew the sight glass top cap and flush the glass tube with warm water and a narrow tube brush to remove mineral film. Wipe down the chrome-plated brass tap with a damp cloth to prevent tea and coffee staining.
Routine Descaling Procedure: In areas with hard municipal water, calcium scale will naturally deposit on the base plate. When mineral scale appears:
Fill the urn with clean water to approximately half capacity.
Add an approved commercial food-safe citric acid descaler or a diluted white vinegar solution (approx. 1 part vinegar to 4 parts water).
Turn on the urn and bring the solution to a gentle simmer for 15 minutes.
Switch off, unplug from the wall, and allow the solution to sit for 30 minutes to dissolve calcified scale.
Drain the solution through the chrome tap, rinse the interior thoroughly three times with fresh water, and boil a fresh batch of clean water to discharge through the tap before returning to beverage service.
Electrical Safety: Never immerse the urn base, power cord, or electrical switch in water, and never spray the exterior body with a high-pressure commercial pre-rinse hose.
The Birko 1018010 is engineered for self-service drink stations and catering buffet integration:
Standard 10A Electrical Connection: The urn draws an economical 1300W (approx. 5.7 Amps) on standard single-phase 220–240V power and comes fitted with a standard Australian 10 Amp plug. It connects straight into standard commercial wall sockets without requiring dedicated circuits. Avoid using domestic extension cords or double adaptors.
Solid Countertop Positioning: Position the unit on a flat, level, sturdy, and heat-resistant commercial benchtop or catering table. Fully loaded with 10 litres of water, the urn weighs 11.8 kg; ensure the supporting surface is stable to eliminate tipping risks.
Overhead & Clearance Space: Maintain a clear vertical clearance above the urn (at least 300 mm) to allow staff to lift the lid and refill the tank comfortably without scalding themselves on escaping steam. Position the unit so the lid steam vent faces away from walls, electrical sockets, and overhead cabinetry.
Safe Traffic Flow: Place the urn well back from counter edges to eliminate the risk of patrons or staff bumping the dispensing tap. For self-service buffets, position a shallow drip tray beneath the tap spout to catch stray cup drips.
Free standard commercial road freight kerbside delivery is available Australia-wide.
Can I plug this commercial water urn into a standard 10 Amp power point?
Yes. The Birko 1018010 draws 1300W on standard 240V single-phase power (drawing around 5.7 Amps). It is supplied with a standard Australian 10 Amp plug and requires no special electrical modifications.
How many cups of hot water does this urn deliver per hour?
The unit holds 10 litres of water at full capacity and delivers an output of 40 to 50 standard 200ml cups per hour, making it suitable for boardrooms, staff lunchrooms, small events, and mobile catering setups.
What is the benefit of a concealed heating element?
Unlike exposed heating elements that submerge metal coils in the water—which causes rapid scale accumulation, burnt mineral taste, and difficult cleaning—a concealed element sits beneath a sealed stainless steel plate. This makes cleaning and descaling quick and simple, extends element working life, and keeps water tasting fresh.
What happens if the urn runs out of water while turned on?
The urn incorporates an automatic boil-dry thermal protection device. If water boils away or the unit is accidentally activated dry, the internal sensor automatically cuts electrical power to the element, preventing burn-out, structural damage, and fire hazards.
How often should I descale the water urn?
Descaling frequency depends on your local water hardness and daily volume. In soft water areas, descaling once every 2 to 3 months is generally sufficient. In hard water areas (such as regional bore water or high-mineral municipal supplies), perform a citric acid descale monthly or whenever a visible white crust forms on the base plate.
N.B Images are for illustrative purposes only. Specifications are subject to change without notice.
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