Apuro HW927-A 96L Heated Food Display Merchandiser | Pass-Through Pass 10A

Accelerate fast-paced service workflows, maintain food-safe holding temperatures, and capture high-converting hot food impulse sales with the Apuro HW927-A 96L Commercial Countertop Pass-Through Heated Display Merchandiser. Purpose-engineered for Australian cafes, bakeries, school canteens, convenience stores, petrol stations, sporting kiosks, and self-serve buffet passes, this 674.5 mm wide heated food cabinet offers an accessible 96-litre display capacity with dual-sided access, keeping savoury pies, sausage rolls, pasties, toasties, and hot wraps at a regulated serving temperature between 30°C and 90°C.

Dual-Access Pass-Through Design for Seamless Restocking & Self-Service

Staff congestion and serving bottlenecks slow down trade during peak breakfast and lunch trade. The Apuro HW927-A solves this with smooth-gliding front and rear sliding glass doors. Kitchen attendants can continuously restock freshly baked goods from the rear service side without disrupting customer access or reaching across counter queues. The front sliding doors provide customers with an easy grab-and-go experience in self-service environments, or can be restricted to assisted service counters while maintaining fast double-sided cleaning access.

All-Round Panoramic Glass Visibility with Dedicated Internal Lighting

Visual appeal directly drives impulse savoury purchases. Built with panoramic, four-sided glass panels, the HW927-A ensures customers have an unobstructed view of merchandise from any approach angle. The cabinet interior features integrated low-voltage illumination, casting bright, flattering light over golden pastry crusts, artisan melts, and roasted savouries to make displayed food look fresh and appetizing throughout service.

Precise 30°C to 90°C Thermostatic Holding (FSANZ Standard 3.2.2 Compliance)

Serving hot foods safely requires consistent thermal regulation to prevent bacterial growth. The HW927-A features an adjustable dial temperature control spanning 30°C to 90°C. Operating comfortably above the critical +60°C threshold, the unit maintains compliance with Food Standards Australia New Zealand (FSANZ) Standard 3.2.2 Food Safety Practices, preventing food spoilage while keeping pies, chicken pieces, and savoury pastries hot and ready for immediate consumption.

Height-Adjustable Chrome Shelving for Versatile Food Staging

Commercial kitchens handle a wide variety of bakery goods and takeaway packaging. The cabinet includes heavy-duty, height-adjustable chrome-plated wire shelves, allowing operators to customise the display configuration to hold stacked gourmet meat pies, layered pizza slices, baguettes, or catering trays. The open wire profile promotes even convective airflow around every item, eliminating cold spots across the 96-litre cavity.

Durable Commercial Build with Fast Hygiene Maintenance

Built to withstand commercial hospitality duty, the HW927-A features a reinforced metal chassis paired with tempered safety glass. Daily hygiene routines are simple: the front and rear sliding doors lift out of their tracks without tools, and the internal chrome shelves slide free in seconds, giving staff full access to wipe away stray pastry flakes and oil splatters.

Energy-Efficient 1kW Element on a Standard Australian 10A Plug

Drawing just 1.0 kW (1000W) on single-phase 220–240V power, the Apuro HW927-A keeps daily electricity consumption low while heating up rapidly. Factory-fitted with a standard Australian 10 Amp 3-pin plug and lead, it connects straight into any commercial 240V wall socket without expensive rewiring. Compact at 674.5(W) x 484(D) x 662.5(H) mm and weighing 33.5 kg, it sits securely on front-of-house counters, delivering dependable performance across Australia.

Key Features & Benefits

• Dual-Sided Pass-Through Access: Front and rear sliding doors allow simultaneous kitchen restocking and customer service without queuing friction.

• 96-Litre Merchandising Capacity: Compact countertop footprint holds high volumes of pies, sausage rolls, pasties, and hot wraps.

• All-Round Panoramic Visibility: Four-sided glass styling maximizes product visibility from multiple retail angles.

• Precise 30°C to 90°C Temperature Range: Easily calibrated to hold hot cooked foods safely above the FSANZ +60°C threshold.

• Adjustable Chrome-Plated Shelves: Sturdy wire shelves adjust to fit varied food sizes, from flat pizza boxes to tall gourmet rolls.

• Built-In Interior Lighting: Bright, low-heat illumination highlights pastry colours and drives impulse counter sales.

• Fast Tool-Free Clean-Down: Removable sliding doors and slide-out wire shelves make daily crumb removal and sanitising quick and effortless.

• Robust Commercial Construction: Durable metal frame and safety glass resist daily retail knocks and scuffs.

• Energy-Efficient 1kW Heating Element: Minimises commercial power overheads while providing fast morning heat-up times.

• Standard Australian 10A Plug Setup: Plugs straight into standard 240V commercial power outlets with zero electrician setup costs.

Technical Specifications

Daily Care, Cleaning & Maintenance Guidelines

To maintain heating performance, extend shelf life, and comply with commercial food hygiene regulations:

1. Power Isolation & Cool-Down: Always turn the temperature control to the off position, switch off the wall power switch, and disconnect the 10A plug before performing any maintenance. Allow the internal elements, glass, and chrome shelves to cool down completely before handling.

2. Door & Shelf Removal for Deep Cleaning: Lift the front and rear sliding doors up into the top track and pull the bottom edge outward to detach them. Slide the chrome shelves out. Wash shelves in a commercial scullery sink using warm water and a neutral food-safe detergent. Never use abrasive wire scouring pads, steel wool, or caustic oven cleaners that can damage the chrome plating.

3. Internal Base Crumb Sweep: Use a soft bench brush to sweep out pastry crumbs and sesame seeds from the internal floor and sliding door runner tracks daily. Clean tracks ensure the sliding doors glide smoothly without sticking.

4. Glass Panel Care: Clean the interior and exterior glass panels with a food-grade, streak-free commercial glass cleaner and a clean microfibre cloth to remove grease and fingerprints.

5. Chassis Wipe-Down: Wipe external painted metal surfaces with a damp microfibre cloth. Polish dry with a soft cloth to maintain a professional appearance.

6. Washdown Safety Precautions: Never immerse the unit in water or spray it with high-pressure washdown hoses or commercial pre-rinse guns. Wipe clean using damp, well-wrung cloths only.

Countertop Placement & Operational Guidelines

The Apuro HW927-A is engineered for front-of-house commercial counters, servery passes, and retail food kiosks:

1. Dedicated 10A Electrical Connection: The heated merchandiser draws 1.0 kW on single-phase 220–240V power and comes factory-fitted with a standard Australian 10 Amp 3-pin plug. Connect directly to an independent, dedicated commercial wall outlet. Avoid running commercial warming units through domestic extension leads or double adaptors.

2. Stable, Level Countertop Placement: Position the 33.5 kg unit on a flat, level, heat-resistant commercial countertop capable of supporting its operating weight plus loaded food trays (up to 45 kg combined). Ensuring the unit is level allows the sliding glass doors to seal properly and glide smoothly along the tracks.

3. Pre-Heated Food Loading (FSANZ Standard 3.2.2 Compliance): Heated display merchandisers are designed to hold and merchandise pre-cooked, hot foods (+60°C or higher); they are not cooking or baking ovens. All pies, pastries, and savoury dishes must be fully baked and brought to safe holding temperature prior to loading. Never place raw, cold, or frozen products into the cabinet.

4. Pre-Heating Warm-Up Time: Switch on the merchandiser and set the thermostat dial to the desired holding temperature (recommended 70°C to 85°C) 20 to 30 minutes before loading to allow the internal air to stabilise.

5. Clear Airflow & Vent Clearances: Maintain at least 100 mm of clear airspace around the sides of the unit to ensure the heating elements can circulate heat efficiently and prevent heat build up against adjacent cabinetry.

Freight & Delivery Notice

Standard commercial road freight delivery is available Australia-wide to commercial business addresses with level ground access or loading docks. Due to the tempered glass construction, metal chassis, and protective packaging, transit via palletized freight or dedicated courier handling is standard. For deliveries to residential, home-based business, or non-commercial addresses, please contact our friendly commercial sales team prior to placing your order to obtain a customised courier quote and confirm delivery logistics.

Frequently Asked Questions

Can the Apuro HW927-A plug into a standard Australian 10 Amp power point?

Yes. Drawing 1.0 kW (1000W) on single-phase 220–240V power, the heated display comes factory-fitted with a standard Australian 10 Amp 3-pin plug and lead.

What is the benefit of having sliding doors on both the front and rear?

The pass-through design allows staff to reload the cabinet from behind the counter without interrupting customer service. In self-service retail setups, it allows customers to serve themselves from the front while kitchen hands monitor and replenish stock from the back.

Does this unit cook food from raw, or is it for holding only?

This unit is a heated display merchandiser engineered strictly to hold pre-cooked, hot foods at safe serving temperatures (+60°C to +90°C). All food items must be fully cooked in an oven or fryer before being transferred into the cabinet.

Can the chrome shelves be adjusted to fit larger food items?

Yes. The chrome-plated wire shelves can be repositioned at multiple height levels within the cabinet, allowing you to fit stacked gourmet pies, tall rolls, or flat catering trays with ease.

Can the sliding doors be removed for cleaning?

Yes. Both the front and rear sliding doors lift out of their tracks easily without tools, making it simple to sweep out pastry crumbs and sanitize the door tracks thoroughly.

Does this unit have internal lighting?

Yes. The cabinet is fitted with internal illumination that highlights your food offerings, improving product presentation and encouraging impulse sales at checkout points.

What commercial warranty is provided with the Apuro HW927-A?

The unit is backed by a comprehensive Commercial Parts and Labour Warranty across Australia.

N.B Images are for illustrative purposes only. Specifications are subject to change without notice.